Help Center

Get Started

• About Fing
• Fing Quickstart
• Fing Company
• Create or Delete a Fing Account
• Linking and Syncing your Fing Mobile App and Desktop App (or other Monitoring Unit)
• Explore the Fing Dashboard

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Install and Upgrade

• How to install the Fing Agent on Raspberry Pi
• Download and Install Fing
• Fing Agent Release Notes
• Fing App Release Notes
• Fing Desktop Release Notes
• Fingbox Release Notes

Inventory

• Network, Device, and User Inventory
• Scan Your Network
• Export a Network Scan
• Create or View a Device Inventory
• Network View
• Device View

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Monitor My Network

• Connectivity Report (Check Network Health)
• Assign Users and Track Presence
• View and Monitor Internet and ISP Performance
• Recent Network Events
• Fing Notifications and Alerts
• VPNs and Rogue Alerts (Fingbox)

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Diagnostics

• MAC Lookup
• Diagnostics
• Detect Outages
• Troubleshoot Slow Internet with Fingbox
• Manage Network Access Points (SSIDs) and BSSIDs
• Find and Close Open Ports

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Secure My Network

• Router Vulnerability Check
• Assess Network Security
• Block Devices and Pause Internet Access
• Find open ports
• KRACK Attack Detection Feature
• Wi-Fi Protection

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Manage my Account

• Update Fing App Version
• Location Permissions
• Change Your Network/Monitoring Unit name
• Reset or Forgot Password
• Alerts, Emails and Push Notifications
• Profile Information and Changes

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Subscriptions and Billing

• Fing Features by Tier
• Payment Details
• Unsubscribe/ Cancel a Subscription
• Fing Premium: Apple Relay Address
• Returns and Refunds
• Warranty

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Troubleshoot Fing

• Troubleshoot Fing Desktop: Fing Service Not Found Error
• Troubleshoot Fingbox: Reset or Power Cycle Fingbox
• Troubleshoot Fingbox: Slow or Crashed Network
• Troubleshoot Fingbox: Monitor Single or Multiple Networks
• Troubleshoot Fngbox: Software and Firmware Upgrades
• Troubleshoot Fingbox: Fingbox Offline

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FAQs

• Does Fingbox Support Multiple Wi-Fi Access Points on the Same Network
• Fing Desktop: FAQs
• Google Assistant: Frequently Asked Questions (FAQs)
• Fingbox General FAQs