Device Details
How to find the Device Details page
The Device Details page informs you about the devices on your network.
How to find the Device Details page
Fing Desktop
- From the Overview tab, click Devices in the left scrollbar or the See all devices button
- Select your laptop or PC
Fing Mobile App: iPhone or Android
- Click the Overview tab on the bottom toolbar
- Click the Online Devices widget or the blue See Devices button
- Click the Devices tab and select your phone
Note: The Device details page on Fing Desktop provides more details than the Device Detail page on Fing Mobile App. There are also variations in terms and layout between Fing Desktop and Fing Mobile App.
Device List: Status Indicator
In the Devices page, there are status indicators (a dot icon) beside each device:
- A green dot beside a device indicates that it is online
- A blue dot beside a device indicates that it is new/was not seen on the network before
Device Details
- Edit device details
- Owner name: The name of the device's owner
- Brand and Model: The brand name and type of device
- Device type image: A thumbnail image that shows what type of device it is, such as mobile, laptop. Click this image to change assign a type to a device.
- Device Status: This will tell you if a device is Online/Offline
- Timeline: A timeline of the device being active on the network
- Important: Flag a device. The device's router will automatically be flagged as important. The flagging system can then be used when you are filtering your device list.
- Clear from device list: Remove device from the list of devices on your network
Network Setup
- IP address: The numeric identifier assigned to the device on this network. Usually, the numeric identifier is temporary and can change over time. It is typically assigned by the DHCP service running on the Internet router.
- MAC Address: This is the serial number of the device which is set when the device is made at the factory. Note that the MAC address of the device is only displayed if the model information is not available.
- Serial No: A unique identification number on a device
- First Seen: The first time a device was active on the network
- Last Seen: The last time a device was active on the network
Device
- Brand Image: The logo for the device's brand
- Brand: The device's brand names such as Huawei, Apple, MSI, Valve, Xiaomi
- Family: The group of devices with the same fundamental architecture as the device
- Model: The device's model such as p30, iPad, Steamdeck, Mi11
- Release Date: When the device was released
- End of life date/Discontinued since: The device's retirement date
- Warranty: The period of time the device's company will pay for manufacturing issues
- Price class: Whether the device is High, Medium or Low in price
- Product class: Whether the device is Consumer or Enterprise
- Popularity: How many times Fing has recognized that device, compared to other devices of the same type. For example, a high popularity for an iPhone or Samsung mobile phone compared to the Mobile category
- Did we get it right?: Select the thumbs up icon if the device details are right and the thumbs down icon if the device details are wrong. This will help Fing continue to identify products.
Operating System
- Brand Image
- Brand: The brand name of the device
- Name: The OS name, such as iOS
- Version: The version number, such as Windows 11 Pro
Protocols
- DHCP Name and Params: The Dynamic Host Configuration Protocol settings that allow you to set the parameters for how your modem assigns IP addresses to devices on your network.
- Vendor: The company that sells the device.
- Bonjour: Software on your devices that comes built-in with your OS, that allows for zero-configuration networking between different types of devices. You can use it to find other servers like yours on a network (for example, if you have an Apple server, you can find other Apple servers), connect to other devices like network printers, and access shared drives.
- Name: Your computer's local hostname
- Model: The kind of Bonjour software on your device
- Services: What the Bonjour software on your device does
Manage this device
- Events: When the device went online/offline
- Remove device: Remove the device from the network
- Ping: Check the response time of a device or website
- Traceroute: Measure the transit delays across the network
- Find Open Ports: Measure transit delays across your network
- Wake on LAN: Wake up devices that have been set up to receive Wake-On-Lan packets
- Pause: Set temporary limited access to the internet from a device
- Block: Permanently block specific devices on your network
- Assign to user: Set up users and assign them to devices
Notify me when state changes/Notifications
- Alert me when state changes: Receive a notification when the device goes online or offline
- State change timeout: A notification for a timeout
Solutions
- Main Website
- Help desk: The device's Customer Service's contact details, Support website and Forum
- Know more: The device's Brand website and Wiki page
- Consult: The device's help Manual and FAQs
- Social:
Useful Resources
On the Fing Mobile App, go to Useful Resources for tips, how-to articles and solutions about your device curated by the Fing team.
To find Useful Resources:
- From Overview, click the Online devices widget or the blue See Devices button
- Click the Devices tab and select a device
- This will bring you to the Device Detail page. Scroll down to the heading Useful Resources.
Useful Resources: Video
Device Details: Video
Need Help?
Click the Submit a request button at the top right of the page