Device Details

The device details share a lot of insight into the devices on your network. This guide should break each down into 3 sections for the same page!

Device details

• Device Name, Brand name  
• Device type image: This is in the top right corner and contains a thumbnail image to show what type of device it is
• Device Status: Online/Offline
• Owner name - if assigned 

Device Model

• Brand Image: This is the brand belonging to the device
• Brand name: The will contain brand names eg. Huawei, Apple, MSI, Valve, Xiaomi
• Model: This will contain the model under the brand eg. p30, iPad, Steamdeck, Mi11
• Release Date: This should have the information based on the products release date
• Product class: Consumer
• Price class: High, Medium, Low
• Did we get it right?: This will help us continue identifying products going into the future. 

Operating System

• Brand Image
• Name: The OS name 
• Version: version number eg. Windows 11 Pro

Tools for device management

• Assign to User: Set up users and assign them to devices
• Block device: block specific devices
• Pause Internet: Pause the internet on a device
• Timeline: Timeline of the device being active on the network
• Remove device: Remove the device from the network
• Ping: Do a ping test on a device
• Traceroute: Peform a traceroute
• Find open ports: Test specific ports to test if they're open
• Wake on Lan: Turn on the Wake on Lan for certain devices

Notifications

• Alert me when state changes: A push notification will appear if the device goes offline or online
• Automatic wake on LAN: Wake a device as another device enters the network
• State change timeout: A notification for a timeout

Network Details

• IP Address: IP of the device
• MAC Address: MAC Address of devices
• MAC Vendor: The Mac Vendor on the device
• Bonjour Name: Your computer's local hostname
• DHCP Name: Dynamic Host Configuration Protocol settings allow you to set the parameters for how your modem assigns IP addresses to devices on your network.
• First Seen: First seen on the network
• Last Seen: Last time it was active on the network

Customer service information

• Manual: The devices help manual 
• Twitter
• Facebook
• Support Website
• Main Website

Useful Resources

•  This is a new section we've added after researching articles on the device you select and should provide you with info/tips+tricks.