Ping Tool
What is "Ping"?
Below you will find an explanation of Ping and an example of how to use this tool in both the Mobile and Desktop version.
Ping (or Packet Internet Groper) is a command-line utility, available on any OS with network connectivity, that helps to test if a networked device is reachable/online or connected. The ping command sends a request in form of packets over the network to specific devices. A successful ping results in the receipt of all packets by the device pinged from the originating device.
A quick ping by IP address will confirm that the system is on, that there is a connection, and that the two machines can talk to each other. Example to use Ping:
Command: ping www.google.com
Command: ping 192.168.1.2
If the ping is successful by name and IP address, but the response times are long, there may be a routing, network speed, or congestion issue. Even unsuccessful pings can provide valuable troubleshooting information.
How can I use ping to troubleshoot my Network? (Mobile)
To troubleshoot a network connection problem, you can use the Ping feature on the Fing app and check if any particular website is down or if there may be another root issue.
- Starting on the ‘Home’ tab
- Scroll down and locate ‘Ping’ under 'Troubleshoot Your Network'
- Enter the website (that you cannot reach) and then toggle “Ping” to see if the website is actually reachable or not.
- You can also use the ping tool to try and ping any device which might be connected to your network, to check connectivity. To do this, manually enter the device's IP address. On the Fing app, you can change the number of pings from 10 to 50 as displayed below.
I have used the Ping Tool, What do the results mean?
Below is an example of a successful ping.
How can I use ping to troubleshoot my Network? (Desktop)
To troubleshoot a network connection problem, you can use the Ping feature on Fing desktop and check if any particular website is down or if there may be another root issue.
- Click on the ‘Tools’ tab
- Click ‘Start’ on the ‘Ping’ tool
- Enter the website (that you cannot reach) and then click “Start” to see if the website is actually reachable or not.
- You can also use the ping tool to try and ping any device which might be connected to your network, to check connectivity. To do this, select the device from the dropdown or manually enter the IP address. You can change the number of Pings from 1 to 100. Inputting any figure over 100 will result in an error, as displayed below.
I have used the Ping tool, what do the results mean?
Below is an example of a successful ping.
The 0% Packet Loss reported above explains that each ICMP Echo request message sent to www.google.com was returned. This means that, as far as this network connection goes, it can communicate with Google’s website perfectly.
If packets are lost, or there are any connection problems, this will be displayed. Packet loss is when packets travelling through a network medium get “knocked off” before getting to their destination. A packet can also be received but not returned or the target refuses the packet. A lack of connection to your network or the internet by the target can also cause packet loss. This would suggest that there is an issue with contacting that website, which may indicate that the website is currently not operating as expected.
The measurement unit here is in milliseconds (ms) and it tells you the time it takes for a packet to reach the target and come back.
Std. Dev. means standard deviation and it gives the user an idea of how consistent the connection is.
Download the Fing app here, for additional features and enhanced capabilities including Intruder Alerts, Security Checks, Timeline of Events & Unlimited tools.
Whether you are an IT expert or a technology enthusiast, Fing has the right solution for your needs. To find out more, please visit: Fing Premium Plan
Still experiencing issues?
Please include all details related to your issue and write to us from your registered email address at support@fing.com