Device Recognition

The Fing discovery process automatically recognizes your network devices by brand, model, and OS.  It discovers devices on a best effort basis, according to the information made available by the device, for example, the MAC address. Sometimes, devices are not recognized correctly for various reasons including:

• The DHCP server does not refresh when communicating with Fing.
• Limited information is available from specific devices.
• You are using an Apple device with Randomized MAC Addressing (iOS 14 or later ).

If Fing does not accurately recognize a device, you can manually add the correct model or OS information.
 
If you are using an Apple device to run the Fing app with IOS14 or later, see this article for how to make Fing app work with IOS14, see Randomized MAC Addressing in iOS 14 and later.

Manually Identify or Correct Device Information in the Device List in Fing Web App

 To manually add a model or OS to a device, do this:

1. From the Fing Dashboard Navigation Bar, Select Devices to display the Device list. 
2. Select the  unrecognized or partly recognized device.
3. Below the device name and operating system, locate the text  "Did we get this right?"
4. Click on the thumb down icon to allow you to manually enter the correct O.S and model of the device.

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Manually Identify or Correct Device Information in the Device List in Fing Desktop

To correct the misidentified device on Fing desktop, do this:  

1.  Open the Fing Desktop.
2. From the main navigation bar, select Devices > Scan or Scan Again to perform a network scan.
3. If the device is still recognized incorrectly, in the Did we get this right field near the device name, select the Thumb down Icon to display a list of model options.
4. Select the device  model to display the Improve Recognition list.

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6. Click on the device icon to display the Recognize Device window, then click on the correct device to recognize the device.

   
    

7. Click Save to confirm your selection.

Manually Identify or Correct Device Information in the Device List in Fing Mobile App.

To manually correct or improve device discovery in Fing Mobile App, do this.

From the Device List, select a device to correct to display the Device Details. Locate the Did we Get it Right field on the device detail field and select Thumbs Down icon to display other model or brand options.

Select the correct brand and model from the options displayed.

In the Confirm Device model screen, click Save to confirm the correct device model.

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