Tools - Ping

Ping (Packet Internet Groper) is a computer network administration software utility that is used to test the reachability of a host on an IP network.

Use Ping to confirm that there is a connection between two devices, and how long it takes the devices to connect. If a ping has a long response time, there may be a routing, network speed, or congestion issue.

Ping is available on any operating system (OS) with network connectivity (such as MAC, Windows, Linux).

Here is an example of the result of a Ping request using the Fing Desktop to the location www.amazon.ie.  The Ping result shows the IP address of the destination and that it takes an average of 18 ms to connect from your home network to amazon.ie.

Use Ping on Fing Desktop

To resolve a network connection problem, use the Ping tool on the Fing Desktop App to check if a website is down or if there is another root issue.

• From the Dashboard Navigation menu, select Tools > Ping.
• In the drop down menu field, enter a domain name (the name of a website) that you cannot or want to reach.
• Click the Start button.  

You can also use the Ping tool to ping any device to check if it is active or connected to your network. To do this:

• From the Dashboard Navigation menu, select Tools > Ping.
• From the dropdown list, select the device you want to Ping or enter the IP address.
• Click the Start button.

You can change the Number of pings from 10 to 100. A ping is a single test, but if you want to detect anomalies, you can run a series of tests to get the average. Inputting any figure over 100 will result in an error.

You can also adjust the Ping delay. The ping delay (latency) is the time it takes for your device to connect to another device or website.

For example, this Ping confirms that the Sagemcom router is reachable and takes an average of 6 ms to reach.

Use Ping On Fing Mobile

To resolve a network connection problem, use the Ping tool on the Fing Mobile App to check if a website is down or if there is another root issue.

To check if a website is reachable:

1. Click Tools on the toolbar at the bottom of the page
2. Scroll down and click Ping
3. Enter a domain name (the name of a website) that you cannot reach
4. Click the blue Ping button

You can also use the Ping tool to ping any device to check if it is connected to your network. To do this:

1. Click Tools on the toolbar at the bottom of the page
2. Scroll down and click Ping
3. Select the device from the dropdown or enter the selected device's IP address
4. Click the blue Ping button

You can change the Number of pings from 10 to 100. A ping is a single test, but if you want to detect anomalies, you can run a series of tests to get the average. Inputting any figure over 100 will result in an error.

You can also adjust the Ping delay. The ping delay (latency) is the time it takes for your device to connect to another device or website.

Ping Results

You will get the following results from a successful ping test: average, minimum, maximum, packet loss, received, Std. Dev (standard deviation) and jitter.

• Average: The average amount of time it takes your device to connect to another device or website.
• Minimum Ping: The shortest amount of time it takes your device to connect to another device or website.
• Maximum Ping: The longest amount of time it takes to connect to a device or website.
• Packet Loss: A successful ping is when all packets send from the originating device are received by the other device, or 0% packet loss. By contrast, the higher the number of packet loss the more likely you have a network problem or the website you are trying to reach is down/not operating as expected. Packets travelling through a network medium get 'knocked off' before reaching their destination.
• Received: The number of packets that have been received.
• Std. Dev (Standard Deviation): How consistent the connection is.
• Jitter: The variation in how long you can connect to another device or website.

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