Bernadette Willis
Articles
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Find my Device By MAC Address
You can find MAC Addresses, IP addresses, and corresponding device names from the Fing Devices window under Network Setup. Find MAC address on Fing Web App and Fing DesktopTo find a MAC address on ...
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Block and Pause FAQ
Does the Pause and Block feature work on Fing mobile too?You can use Pause and Block from a mobile device but you still need a running Fing Desktop or agent on the network to perform the action. I...
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Set Network Limits (Parental Controls)
You can schedule regular internet downtimes, for example, parental control of internet devices. You can stop a user's device from accessing the Internet during specific times or days, such as home...
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Cancel Fing Subscription (Unsubscribe)
Cancel your subscription through the channel you used to subscribe. For example, if you subscribed though the App Store, cancel through the App Store. Use this summary or the detailed steps below....
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Fing Account Deleted but Still Subscribed
Deleting your account does not cancel your subscription and you will continue to be charged until you expressly cancel your subscription either directly by sending email to support@fing.com if you ...
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Dark Mode Support on Fing
Your laptop or mobile device is usually set to light mode for normal operations. Some people find it visually easier to work in Dark Mode.You can enable Dark Mode on Fing Web App and Fing Mobile ...
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Change Fing Account Email Address
To change your Fing email address, send an email to support@fing.com or submit a request using Fing's online submission form. Send the email from the email account you used to set up your Fing ac...
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Log in or Subscribe with an Apple Relay Email Address
You may have difficulties logging in or subscribing to Fing Premium if you use an Apple Relay email address. Problem Logging In If you are having difficulty logging in to Fing and you use an Apple ...
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Troubleshoot Fingbox: Reset or Power Cycle Fingbox
Reset Fingbox To reset your Fingbox, do this: Unplug the Fingbox power adaptor from the wall outlet. Find the RESET hole/button beside the Fingbox power port. If you have a reset button in the ba...
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Does Fingbox Support Multiple Wi-Fi Access Points on the Same Network?
Fingbox supports multiple Wi-Fi access points that are on the same network. Multiple Access Point Compatibility Both Fingbox and the Fing App recognize and group multiple Wi-Fi access points as the...