Delete a Fing Account

To delete a Fing account on Fing Desktop or Fing Web App, follow these steps or send an email to support@fing.com.

From the Profile menu on the left navigation bar, select Edit Profile to display the Manage Account window.

Select Delete Account from the Manage account window.  Enter your email address when prompted.

Select Delete account to confirm that you want to delete.

You can also send an email to support@fing.com confirming that you want your account to be deleted. A Support Agent will contact you as soon as possible to process your request.

Important: The email must be sent from the address associated with the Fing account that you want to delete. 

Fing Mobile App

To delete your Fing account with the Fing Mobile App do this:

• Click the Account tab on the bottom toolbar.
• Click your name at the top of the Account screen.   

On the Account details window, select Delete account (with the bin/trashcan icon beside it) and follow the onscreen instructions.

Delete a Fing account when you have a Starter or Premium Subscription

If you request to delete your account but you currently have a Fing Starter or Fing Premium subscription, our support team will tell you to do one of the following:

• Cancel the subscription immediately, before we delete your account.
• Keep the account until the Starter or Premium subscription is over.

Note: Support agents cannot switch Starter or Premium Subscriptions to alternative accounts. If you have an account with an active Starter or Premium Subscription and then create a new account you want to use going forward, we cannot swap over the subscription. Instead, you must choose between the two options listed above.

Need help?

Click the Submit a request button at the top right of the page.