Device Recognition

The Fing discovery process automatically recognizes your network devices by brand, model, and OS.  It discovers devices on a best effort basis, according to the information made available by the device, for example, the MAC address. Sometimes, devices are not recognized correctly for various reasons including:

• The DHCP server does not refresh when communicating with Fing.
• Limited information is available from specific devices.
• You are using an Apple device with Randomized MAC Addressing (iOS 14 or later ).

If Fing does not accurately recognize a device, you can manually add the correct model or OS information.
 
If you are using an Apple device to run the Fing app with iOS14 or later, see Randomized MAC Addressing in iOS 14 and later for how to make Fing App work with iOS14.

Manually Identify or Correct Device Information in the Device List in Fing Web App and Fing Desktop

 To manually add a model or OS to a device, do this:

1. From the Fing Dashboard Navigation Bar, Select Devices to display the Device list. 
2. Select the unrecognized, generic, or partly recognized device.
3. Below the device name and operating system, locate the text  "Did we get this right?"
4. Click on the thumb down icon to allow you to manually enter the correct OS and model of the device.

Manually Identify or Correct Device Information in the Device List in Fing Mobile App.

To manually correct or improve device discovery in Fing Mobile App, do this.

1. From the Device List, select a device to correct to display the Device Details. Locate the Did we Get it Right field on the device detail field and select the Thumbs Down icon to display other model or brand option.

2. 

3. Select the correct brand and model from the options displayed.
4. In the Confirm Device model screen, click Save to confirm the correct device model.

Need help?

Click the Submit a request button at the top right of the page.