Bernadette Willis

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Recent activity by Bernadette Willis
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  • Troubleshoot Fing Desktop: Compatibility Information

    1. Troubleshoot Fing

    Which Operating Systems (OS) is Fing Desktop compatible with? Fing Desktop is compatible with Windows and MAC operating systems. Fing Desktop supports any version of Windows that is still within i...

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    • 2 followers
    • 0 comments
    • 1 vote

  • Troubleshoot Fing Desktop: DNS Error

    1. Troubleshoot Fing

    When the Fing Desktop App does its normal health checks while running in the background, there is a chance of unreliable DNS resolution by the router. When this occurs, Fing Desktop displays an err...

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    • 1 follower
    • 0 comments
    • 1 vote

  • Troubleshoot Fing Desktop: Blank Screen/Scan Error

    1. Troubleshoot Fing

    If you have a blank screen or scan errors, follow these steps for the platform you are using.Fing Desktop on WindowsIf you are using Fing Desktop app on Windows, do this:Confirm that you are on the...

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    • 1 follower
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    • 2 votes

  • Troubleshoot Fing Desktop--Discovery Corrupted

    1. Troubleshoot Fing

    Discovery CorruptedIf the network discovery process is not working correctly, do this: Delete the network identified by Fing Desktop from Fing Mobile App or Fing Web App. See Remove or Delete a Pre...

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    • 2 followers
    • 0 comments
    • 1 vote

  • Troubleshoot Fing Desktop:  Fing Desktop consumes a high percentage of CPU/GPU

    1. Troubleshoot Fing

    Fing desktop may use CPU or GPU. It is used seamlessly by our UI framework to render pages and graphics. You can disable this utilization but maps will not work on Fing Desktop.To disable Hardware ...

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    • 2 followers
    • 0 comments
    • 1 vote

  • Subscription and Payment FAQ

    1. FAQs and Reference

    See Subscription and Payment FAQ for this information.

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    • 3 followers
    • 0 comments
    • 1 vote

  • MAC Addresses and Private Addressing

    1. Troubleshoot Fing

    Private Addressing (Random MAC Addressing) Devices usually connect to the network using a static MAC address identifier assigned to them during manufacture.  This enables the network to identify sp...

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    • 2 followers
    • 0 comments
    • 1 vote

  • Fing Quickstart

    1. Get Started

    Start HereThis is a summary to help you get up and running quickly.   Each of these steps is described in detail in the Get Started section of this knowledge base. Download the Fing App.   Install ...

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    • 13 followers
    • 0 comments
    • -1 votes

  • Manage Device Inventory

    1. Inventory

    You can view or make changes to your device inventory including changing device names and icons, and rmoving devices.View Device ListSelect Devices from the left navigation menu or click the Connec...

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    • 1 follower
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  • Create or Delete a Fing Account

    1. Get Started

    After downloading Fing, you can create an account on a mobile or laptop device, or using the Fing web app.To create a Fing account, do this:Download the Fing App for mobile or desktop from Google P...

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