Your First Day with Fingbox

Just configured your first Fingbox? Then this article is for you! Here’s everything you need to know for your first day with Fingbox.

Main App Tabs

When you Login to the Fing app, you’ll see 3 main tabs (at the very bottom of the screen). Here’s a quick snapshot of what each of the tabs does.

  • Devices: This tab shows you your device inventory (i.e. all the active devices seen by Fingbox)
  • Network: This tab contains all the tools to protect and troubleshoot your network
  • People: from the People tab you will access Digital Presence (who is on the network and when they came and went), The Digital Fence, Device Blocking, Internet Pause. You will also be able to access all devices Restricted and all Internet Pause schedules which are in place.

Top 5 features to play with when you are getting started with Fingbox

Once you’ve already unboxed your Fingbox, downloaded the Fing app and connected your Fingbox, it’s time to get started with Fingbox features.

Here are the main actions you should take on your first day with Fingbox to get the most of your device and experience.

1) See What’s On Your Network

Visit the “Devices” tab where you’ll see all the devices which are connected to your network. Your devices will be displayed with details including:

  • Name: The name the device has been given. For example; Violet’s MacBook.
  • Type icon: What kind of device is it. For example, mobile, tablet, computer, TV, VoIP phone.
  • Vendor: The maker of your device. For example, Apple.
  • Model: The generation of the device. For example, MacBook PRO.
  • IP address: The numeric identifier assigned to the device on this network. Usually, it’s temporary and can change over time, typically assigned by the DHCP service running on the Internet router.
  • MAC address: This is the serial number of the device which is set when the device is made at the factory. Note that the MAC address of the device is only displayed if the model information is not available.

Device Tab Icons:

At the top of the Devices Screen, each icon represents an action that can be completed.

  • CIRCLE icon: runs another Fing scan
  • DROP DOWN icon: you can easily switch between network
  • AVATAR: access account settings
  • BURGER icon (3 lines icon): allows you to sort/filter your devices list

For example, try these:

  1. Sort your list by device name
  2. Sort your list by last change (i.e. show first what went online/offline recently)
  3. Sort your list by vendor
  4. Sort your list by state (online devices first)

Sorting your devices by any of these criteria will give you a better feel for what display of information works best for you. For example, I like sorting my devices by vendor so I can find all my Apple gear in a single place, whereas you may prefer sorting your device by state (whether they’re up or down).

2) Create Users & Assign Personal Devices

One of the most important Fingbox features is Digital Presence. To enable Digital Presence, you need to create users and assign personal devices to each of them.

From the Fingbox dashboard click on the circle with a plus (+) sign to create a new user. Choose the devices belonging to that person; for example, their mobile phones, computers, game consoles, video streamers, TVs, and tablets.

Once configured, when the person is connected to the network with one of their devices, you’ll be able to detect their presence at home. For example; I would assign my iPhone, PC, and smartwatch to me – Violet. That way when my mobile phone or smartwatch are connected to the home network, my icon will be displayed as “at home”. Mobile phones and smartwatches are automatically considered as “personal” if you want to manually designate a device to determine the presence, long-press on the device and answer YES.

(Creating new users)

3) Turn on Alerts & Identify New Devices

Turning on Fing alerts on specific devices is essential to having an always-on Fing experience. You can set alerts for specific devices by clicking on the Devices screen, choosing the relevant device and adjusting the ‘Notifications’ settings as required.

Alerts for new devices connecting to your network are also essential to Network Security. From the main screen, click on your Avatar and choose ‘Settings of (your Fingbox)’. From here, you can decide to change the settings to automatically block new devices. When new devices are found on your network they will automatically be blocked until you decide to authorize them.

(Alerts New Devices)

You can then decide to:

  • Assign: A device that has appeared more than once but does not belong to any user. Assign it to a user to keep track of presence
  • Manage: Block or assign the device
  • Identify: Fill in the missing details about the device – then choose to assign it to a user or block it

Your goal is to keep the new list of devices on your dashboard empty always!

4) Check Your Internet Speed

It’s important to take a measurement of your Internet Speed as soon as possible. This is because your entire Fingbox experience will be scaled based on the results of your Internet Speed test (don’t worry, the scale will be updated every time you do it). To check your internet speed, go to the ‘Network’ screen, click on ‘Internet Speed’ and then choose ‘Test speed now’.

For example, the Bandwidth Analysis feature which is used to detect Bandwidth Hogging devices needs to be relative to your overall Internet Speed. This is because a device using 10 Mbit/s on a network with an Internet speed of 20 is significant; whereas a device consuming 10 Mbit/s on a network with an Internet Speed of 150 Mbit/s is not very significant compared to the overall capacity of the Internet connection.

All your Internet Speed tests will be recorded under the BOOK icon, so you can understand whether your Internet Speed is performing better or worse than in the past. You can also set scheduled speed tests.

5) Check the Wi-Fi Speed & Performance For Where You Are

Now it’s time to check your Wi-Fi speed & performance around your home. This feature is designed to help you understand the best places for Wi-Fi in your home and if there are any “dead” zones which may require you to add another access point or change your network set-up.

  • Launch the Wi-Fi PerformanceTest near your Wi-Fi router as this should measure a high speed (this is just between your Wi-Fi router and your mobile device, completely independent from the Internet speed)
  • Afterwards, go into every room in your house and launch the Wi-Fi Performance test again a Fingbox will give you the speed for that room.
  • All your Wi-Fi Performance test results will be recorded under “History” where you will be able to compare them

(Wi-Fi Speed Test)


Your First Day with Fingbox comes to an end

We hope you enjoyed your first day with Fingbox! To learn more about the next steps visit the key features section of the support guide.

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