New look Fingbox FAQ’s

Question:  How does the new look Fingbox differ from the original Fingbox?

There are no new features on the new look Fingbox as opposed to the original Fingbox. Both Fingbox versions operate on the same software. See below the main differences between the original Fingbox & the new look Fingbox:

  • The new look Fingbox can run on 5GHz as well as 2.4Ghz
  • Digital Fence now covers full spectrum, any Wi-Fi device nearby is detected. On the original Fingbox only 2.4ghz is covered.
  • Digital Presence: benefit for detecting presence of known devices, even when they change Wi-Fi or go to power-save mode
  • WIDS (Wireless Intrusion Detection) covers the full spectrum, detecting any attack on both 2.4ghz and 5ghz
  • Wi-Fi Sweet Spot has been improved, in cases where the router and mobile phones are top of the market, the achieved speed rate will be much higher and accurate.
  • Hardware re-design: There is only 1 LED on the new look Fingbox (as opposed to 6 LED’s on the original Fingbox). Collecting feedback from our vast user base we realized that one single led provides a clearer message than a number of different effects, often misleading users.


Question:  Does the new look Fingbox support IPv6?

Similarly with the original Fingbox, The following Fingbox features are compatible with networks that use either IPv4 or IPv6 or both:

  • Digital Presence
  • Intruder and hacker alerts
  • Vulnerability and threat detection
  • Network and device alerts
  • Wi-Fi speed tests
  • ISP Ranking
  • Digital Fence

Due to technical differences between the IPv4 and IPv6 protocols the following features may provide unexpected results in networks where IPv6 and IPv4 are both enabled. They will not function in networks that are solely IPv6:

  • Internet blocking & pausing
  • Bandwidth analysis

The majority of modem routers can use either IPv4 or IPv6. We recommend disabling IPv6 on your internal network in order to fully utilize all the features of your Fingbox. Please consult your routers user guide for information on how to do this on your network.


Question:  In terms of connecting with Fing App and Web App, does it display the same information as before?

All of the Fing App & Web App features and capabilities remain the same, regardless if you have the original Fingbox or the new look Fingbox.


Question:  Does the LED status for the Fingbox remain the same?  

There is only 1 LED on the new look Fingbox (as opposed to 6 LED’s on the original version). The LED status indicators will remain the same. 

Pic: New look Fingbox in action

Question: Is there a difference in how the speed test is calculated by the new look Fingbox?

No,  Internet Speed Test networks with 1 Gbit internet connection and hence will have the same results.


Question: Is there be any impact on the Device Block/Internet Pause?  

No, these features are not be affected & remain the same.


Question:  Are the required ports the same or do some more ports need to be opened?  

The ports required by Fingbox to work remain the same.


Question:  Does the feature that allows you to add access points still be there as it already accepts the 5ghz network automatically?    

At activation the original Fingbox automatically adds all Access Points of 2.4 Ghz. At activation, the new look  Fingbox automatically adds all Access Points of 5Ghz.


Question:  Is the Digital Presence range increased, as it can monitor the 5ghz network now as well?

In relation to Digital Presence, there is a benefit for detecting presence of known devices, even if you change Wi-Fi or go to power-save mode. 


Question:  Is there be a difference in getting alerts for Gateway change as some devices when move to 5ghz network generate alerts?

Fingbox monitors only a single IP network.


Question:  Is the new look Fingbox able to switch between 2.4ghz and 5ghz network from the Fing App?

2.4ghz and 5ghz are monitored for radio packets continuously, Fingbox performs channel hopping, looping over all available channels.

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