Bernadette Willis
Articles
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Troubleshoot Fingbox: Reset or Power Cycle Fingbox
Reset Fingbox To reset your Fingbox, do this: Unplug the Fingbox power adaptor from the wall outlet. Find the RESET hole/button beside the Fingbox power port. If you have a reset button in the ba...
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Does Fingbox Support Multiple Wi-Fi Access Points on the Same Network?
Fingbox supports multiple Wi-Fi access points that are on the same network. Multiple Access Point Compatibility Both Fingbox and the Fing App recognize and group multiple Wi-Fi access points as the...
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Troubleshoot Fingbox: Slow or Crashed Network
Will Fingbox slow down or crash my network? No. Fingbox should not slow down or crash your network. Fingbox only passively monitors your network. Unless you pause/block devices or use the Bandwidt...
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Troubleshoot Fingbox: Monitor Single or Multiple Networks
Can the Fingbox monitor multiple/guest networks? No. The Fingbox can only monitor a single network. Fingbox cannot monitor guest networks or multiple networks. A guest network is separate from your...
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Troubleshoot Fngbox: Software and Firmware Upgrades
How to get software updates on Fingbox Fingbox software updates are automatic on Fingbox. You do not need to do anything to update your Fingbox. Fing will communicate with you regarding significant...
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Troubleshoot Fingbox: Fingbox Offline
Why has my Fingbox gone offline? If the Internet is unreachable for over two hours, the Fingbox LED will flash orange. The orange LED indicates that the Fingbox is trying to connect to the Fing so...
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Troubleshoot Fing: Device Not Recognized Correctly
If Fing does not identify a device correctly, you can correct that by editing the device information. You can correct both the device and operating system information.Device Not Recognized on Fing ...
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Troubleshoot Fing Desktop: Compatibility Information
Which Operating Systems (OS) is Fing Desktop compatible with? Fing Desktop is compatible with Windows and MAC operating systems. Fing Desktop supports any version of Windows that is still within i...
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Troubleshoot Fing Desktop: DNS Error
When the Fing Desktop App does its normal health checks while running in the background, there is a chance of unreliable DNS resolution by the router. When this occurs, Fing Desktop displays an err...
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Troubleshoot Fing Desktop: Blank Screen/Scan Error
If you have a blank screen or scan errors, follow these steps for the platform you are using. Fing Desktop on Windows If you are using Fing Desktop app on Windows, do this: Confirm that you are on...