Bernadette Willis

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Recent activity by Bernadette Willis
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  • Dark Mode Support on Fing

    1. FAQs and Reference

    Your laptop or mobile device is usually set to light mode for normal operations.   Some people find it visually easier to work in Dark Mode. You can enable Dark Mode on Fing Web App and Fing Mobile...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes

  • Change Fing Account Email Address

    1. Manage my Account

    To change your Fing email address, send an email to support@fing.com or submit a  request using Fing's online submission form.  Send the email from the email account you used to set up your Fing ac...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes

  • Log in or Subscribe with an Apple Relay Email Address

    1. Subscriptions and Billing

    You may have difficulties logging in or subscribing to Fing Premium if you use an Apple Relay email address. Problem Logging In If you are having difficulty logging in to Fing and you use an Apple ...

    • Edited
    • 1 follower
    • 0 comments
    • 1 vote

  • Troubleshoot Fingbox: Reset or Power Cycle Fingbox

    1. Troubleshoot Fing

    Reset Fingbox To reset your Fingbox, do this: Unplug the Fingbox power adaptor from the wall outlet. Find the RESET hole/button beside the Fingbox power port.  If you have a reset button in the ba...

    • Edited
    • 3 followers
    • 0 comments
    • 1 vote

  • Does Fingbox Support Multiple Wi-Fi Access Points on the Same Network?

    1. FAQs and Reference

    Fingbox supports multiple Wi-Fi access points that are on the same network. Multiple Access Point Compatibility Both Fingbox and the Fing App recognize and group multiple Wi-Fi access points as the...

    • Edited
    • 3 followers
    • 0 comments
    • 0 votes

  • Troubleshoot Fingbox: Slow or Crashed Network

    1. Troubleshoot Fing

    Will Fingbox slow down or crash my network? No. Fingbox should not slow down or crash your network. Fingbox only passively monitors your network. Unless you pause/block devices or use the Bandwidt...

    • Edited
    • 2 followers
    • 0 comments
    • 1 vote

  • Troubleshoot Fingbox: Monitor Single or Multiple Networks

    1. Troubleshoot Fing

    Can the Fingbox monitor multiple/guest networks? No. The Fingbox can only monitor a single network. Fingbox cannot monitor guest networks or multiple networks. A guest network is separate from your...

    • Edited
    • 4 followers
    • 0 comments
    • 1 vote

  • Troubleshoot Fngbox: Software and Firmware Upgrades

    1. Troubleshoot Fing

    How to get software updates on Fingbox Fingbox software updates are automatic on Fingbox. You do not need to do anything to update your Fingbox. Fing will communicate with you regarding significant...

    • Edited
    • 1 follower
    • 0 comments
    • 1 vote

  • Troubleshoot Fingbox: Fingbox Offline

    1. Troubleshoot Fing

    Why has my Fingbox gone offline? If the Internet is unreachable for over two hours, the Fingbox LED will flash orange. The orange LED indicates that the Fingbox is trying to connect to the Fing so...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes

  • Troubleshoot Fing: Device Not Recognized Correctly

    1. Troubleshoot Fing

    If Fing does not identify a device correctly, you can correct that by editing the device information. You can correct both the device and operating system information.Device Not Recognized on Fing ...

    • Edited
    • 2 followers
    • 0 comments
    • 2 votes