Bernadette Willis
Articles
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Troubleshoot Fingbox: Slow or Crashed Network
Will Fingbox slow down or crash my network? No. Fingbox should not slow down or crash your network. Fingbox only passively monitors your network. Unless you pause/block devices or use the Bandwidt...
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Troubleshoot Fingbox: Monitor Single or Multiple Networks
Can the Fingbox monitor multiple/guest networks? No. The Fingbox can only monitor a single network. Fingbox cannot monitor guest networks or multiple networks. A guest network is separate from your...
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Troubleshoot Fngbox: Software and Firmware Upgrades
How to get software updates on Fingbox Fingbox software updates are automatic on Fingbox. You do not need to do anything to update your Fingbox. Fing will communicate with you regarding significant...
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Troubleshoot Fingbox: Fingbox Offline
Why has my Fingbox gone offline? If the Internet is unreachable for over two hours, the Fingbox LED will flash orange. The orange LED indicates that the Fingbox is trying to connect to the Fing so...
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Troubleshoot Fing Desktop: Compatibility Information
Which Operating Systems (OS) is Fing Desktop compatible with? Fing Desktop is compatible with Windows and MAC operating systems. Fing Desktop supports any version of Windows that is still within i...
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Troubleshoot Fing Desktop: DNS Error
When the Fing Desktop App does its normal health checks while running in the background, there is a chance of unreliable DNS resolution by the router. When this occurs, Fing Desktop displays an err...
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Troubleshoot Fing Desktop: Blank Screen/Scan Error
If you have a blank screen or scan errors, follow these steps for the platform you are using.Fing Desktop on WindowsIf you are using Fing Desktop app on Windows, do this:Confirm that you are on the...
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Troubleshoot Fing Desktop--Discovery Corrupted
Discovery CorruptedIf the network discovery process is not working correctly, do this: Delete the network identified by Fing Desktop from Fing Mobile App or Fing Web App. See Remove or Delete a Pre...
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Troubleshoot Fing Desktop: Fing Desktop consumes a high percentage of CPU/GPU
Fing desktop may use CPU or GPU. It is used seamlessly by our UI framework to render pages and graphics. You can disable this utilization but maps will not work on Fing Desktop.To disable Hardware ...
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Subscription and Payment FAQ
See Subscription and Payment FAQ for this information.