ISP Comparison

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What is ISP Comparison?

With Fing Desktop 3.0.0, we have added ISP Comparison, a tool that helps you compare the different Internet Service Providers (ISPs) operating in your area.

Choose a pair of ISPs and compare them. Discover the smallest details of ISPs and choose the best one.

Note: The ISP Comparison tool is available on both Fing Desktop and Fing Mobile App.

Where to find the ISP Comparison tool

Fing Desktop

  • Open Fing Desktop
  • From Overview, click the Tools tab in the left sidebar
  • Click the Compare Providers widget under the heading Verify your Internet connectivity. This will open the Compare Internet providers page.

Compare Providers Desktop.gif

Fing Mobile App

  • Open Fing Mobile
  • Click the Tools tab in the bottom toolbar
  • Click Compare Providers under the heading Verify Internet performances. This will open the Compare Providers page.

Compare Providers mobile 2.gif

Click here for further information on tools.

How to use the ISP Comparison tool

In the Compare Internet providers page, you will see your current ISP on the left and a dropdown menu on the right. Click the dropdown and you will see a list of ISPs available in your area. Select one to get a comparison.

Your area is automatically detected from your public IP address using a Geo-location database.

Note: You are not limited to compare only your current ISP with others. Use the left dropdown and choose whichever ISP you want to compare.

What the details mean

Scroll down to see the details of your ISP comparison. The details are grouped into six sections, each one describing a different part of the services of the providers:

  • Summary: A brief overview of the ISP's speed performance, user ratings and outages. Fing calculates the trend for performance, ratings and outages by looking at the previous week and comparing it with the results of the previous three weeks.
  • Speed performance: How fast your ISP downloads and uploads.
  • User rating: Other users' reviews on the ISP. Here you will see how much users 'like' the ISP and a distribution of users' scores. Fing users can rate their ISP from the Fing Mobile App and Fing Desktop, and the results are aggregated by ISP and location to provide a breakdown by region and ISP.
  • Stability: The connection drop rate of the past week. Each ISP has a number of probes that are monitoring its performance daily. The time-based chart here shows you the percentage of the dedicated probes that got a service interruption, so lower is better. Click here for further information on how Fing monitors networks.
  • Outages: The number of service interruptions. The latest two outages are directly reviewable. When the number of service interruptions is higher, you will get a link to the pre-filled Outage Detector Tool. For further details, click on the outage widget.
  • About: An extract of the ISP's Wikipedia article and links to the ISP's Facebook, Twitter, phone number and website.

Need Help?

Click the Submit a request button at the top right of the page

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