Internet Performance Report

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Email revamp

We have revamped Fing emails. Fing emails have a new look and include links to the Fing Mobile App and relevant web page depending on the device in which you open the email.

Digital Presence emails now have a link to the user and the device that is used to track the user.

Internet Performance Report: Details

We have also updated our monthly Internet Performance Report. The layout and graphics have been modified to give a clearer overview of your:

  • Internet performance
  • ISP provider performance
  • Network details

The following is included in the Internet performance report:

Summary: Internet Performance

The Summary is an overview of how your Internet performed in the reporting period. This includes:

  • Monthly average Download in Mbps
  • Monthly average Upload in Mbps
  • Percentile of your ranking in your city and country
  • Number of Outages
  • Number of Good Days vs All days
  • Uptime of your Fingbox
  • Speed rankings compared to other ISP providers in your location
  • Contact links for your ISP

About ISP

About ISP is an overview of how your ISP performed in the reporting period in terms of speed performance, user rating and widespread outages. This includes:

  • How ISP performances are trending recently
  • The ISP performance in your closest location (if enough data is available)
  • The ISP performance in your country (if enough data is available)

Click here for more information about ISP Comparison.

Network details

Network details is a recap of network details including network, provider, location, router and public ISP.

Daily breakdown of Internet performance

  • Fing Premium: A day-by-day account of your network performance and test speeds
  • Fing Starter: A 7-day account of your network performance and test speeds

Alternatively, to view past performance statistics:

Fing Desktop

  • Click the Internet tab on the left sidebar
  • Scroll down to the heading Average performance of the last 7 days and click the Report button
  • Select This month or Last month

Report.gif

Fing Mobile App

  • From Overview, click the Online devices widget
  • Click the Internet tab
  • Scroll down to the heading Average performance of the last 7 days and click the Report button (the button with the notes icon to the right of the blue Timeline button)
  • Select This month or Last month

Report MOBILE.gif

Will there be more functionalities added that will benefit Fingbox users?

Yes. We will continue to increase functionalities for Fing Starter and Fing Premium subscribers across all our products including the Fing Mobile App and Fing Desktop.

Need help?

Click the Submit a request button at the top right of the page

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