Unsubscribe/ Cancel a Subscription

This article covers how to unsubscribe to Fing or cancel your Fing subscription purchased through these channels and also some additional information about Fing subscriptions. 

• Direct Subscription through the Fing App
• App Store: iOS
• iPhone
• MacBook
• Windows PC

If you subscribed throgh Apple or Google subscription services, you can cancel your subscription or unsubscribe through Apple or Google subscription settings.   If you subscribed directly through the Fing Application, send an email to support@fing.com using the email address associated with the account you wish to cancel,  and attach the most recent invoice of payment. The Fing support team will then cancel your subscription.

Unsubscribe or Cancel a Fing App Direct Subscription

To unsubscribe or cancel a subscription purchased directly through the Fing application, send an email to support@fing.com using the email address associated with the account you wish to cancel and attach the most recent invoice of payment. The Fing support team will then cancel your subscription.

Unsubscribe or Cancel an App Store: iOS Subscription

iPhone

To cancel a subscription on iPhone purchased from the App Store:

1. On your iPhone, open Settings.
2. Click your name.
3. Click Subscriptions.
4. Click the subscription.
5. Click Cancel Subscription. You may need to scroll down to find the Cancel Subscription button. If there is no Cancel button or you see an expiration message in red text, the subscription is already cancelled.

MacBook

To cancel a subscription on Macbook:

1. Open the App Store app.
2. Click your name. If you cannot find your name, click Sign In.
3. Click Account Settings.
4. Scroll to Subscriptions, then click Manage.
5. Beside the subscription, click Edit.
6. Click Cancel Subscription. If there is no Cancel or Cancel Subscription button, the subscription is already cancelled.

Windows PC

1. On your PC, open iTunes. If you do not have iTunes, learn how to download iTunes for Windows
2. From the menu bar at the top of the iTunes window, click Account, then click View My Account
3. Scroll to the Settings section. Beside Subscriptions, click Manage.
4. Find the subscription that you want to cancel, then click Edit.
5. Click Cancel Subscription. If there is no Cancel or Cancel Subscription button, the subscription is already cancelled.

Unsubscribe or Cancel a Google Play: Android Subscription

To cancel a subscription on Android purchased on Google Play:

1. On your Android device, go to your subscriptions in Google Play.
2. Select the subscription you want to cancel.
3. Click Cancel subscription.
4. Follow the instructions.

Important: If you uninstall the app, your subscription will not cancel.

Note: If you have a subscription with an app and the app gets removed from Google Play, your future subscription will be cancelled. Your past subscriptions cannot be refunded, with some exceptions as specified here or in Google Play’s refund policies.

Cannot find the subscription you want to cancel

You can cancel iCloud+ in your iCloud storage settings

If you are not trying to cancel iCloud+, find your receipt:

• Search your email for the words 'receipt from Apple'
• On the receipt for the subscription, check which Apple ID was used.

In addition:

• If a family member's Apple ID appears on the receipt, ask that family member to use the steps in this article to cancel the subscription. You cannot cancel a family member's subscription.
• If another Apple ID that you use appears on the receipt, sign in with that Apple ID and use the steps in this article to cancel the subscription
• If you cannot find a receipt from Apple for the subscription, you may have bought the subscription from another company. To find out which company bills you, check your bank or credit card statement. To cancel the subscription, you must contact the company that bills you for the subscription.

About Subscriptions

• If you signed up for a free or discounted trial subscription and you do not want to renew it, cancel it at least 24 hours before the trial ends
• Cancelling subscriptions is slightly different in some countries and regions. Learn about special circumstances for Germany, Israel, South Africa, and Türkiye

After you cancel

When you cancel a subscription, you can still use your subscription for the time you already paid. For example, if you buy a one-year subscription on January 1 for $10 and decide to cancel your subscription on July 1:

• You will have access to the subscription until December 31.
• You will not be charged another yearly subscription of $10 the following January 1.