Internet Performance Report

We have recently revamped all of our emails. As well as a new look, we now also include links that allow you jump directly into the mobile app, if opened on mobile, and into the most appropriate web page if you’re on a PC, for example. We believe this feature […]

Fing Desktop Release Notes

This page covers the continuous updates we’re making to the Fing Desktop product. Watch this space and see how the product evolve. Fing Desktop Version – 2.2.0  {8th September 2020}  New Troubleshooting Tool DNS Benchmark:   Benchmark your DNS servers to find the optimal configuration.   Fing Desktop Version – 2.0.1  […]

Fing App Release Notes

This page covers the continuous updates we’re making to the Fing App product. Watch this space and see how the product evolve. Fing 9.2.0 (28th Aug 2020) Android Only New tool: Wi-Fi scanner! Quick overview of the Wi-Fi networks around you to understand how to optimize your router and access points […]

How can I change/Update SSID name on Fingbox?

Unfortunately, apart from uninstalling the Fingbox and reinstalling it, there is no way of updating the SSID. . This is because  the SSID is saved in the network when the user performs the scan using the Fing App (also when onboarding the Fingbox). After this 1st scan, all other scans […]

Adding Multiple Fingbox’s to your Fing account

To connect an additional Fingbox to your Fing account, you need to make sure, it is connected to a different access point than the Fingbox which is already active on the Fing app. You cannott monitor the same network with 2 Fingbox’s. If you are connected to the network that […]

Why has my Fingbox gone offline?

If the Internet is unreachable for more than 2 hours, the Fingbox LED will flash an Orange/Amber colour. The orange LED indicates that the Fingbox is trying to connect to the Fing software servers. Generally this will resolve itself by making the connection with the Fing software.   Reasons for a Fingbox going offline: Two […]

How to delete a network

You can delete a network via: Fing Web application Fing Mobile App   Delete a network – via Web app To delete the network from the Fing mobile App, please follow these steps: Sign in to Fing App and from the Home tab, click on “All Networks”     This […]

Time Zone change

    You can change the Time Zone via: Fing Web application Fing Mobile App   Time Zone change – via Web app To change the Time zone in the Fing mobile app, go the web application of Fing: https://app.fing.com/ . From there, follow the steps below: Login to your Fing account […]

Export Function

The Export function can be accessed from the Web app and the Mobile app. To export on the Web App: Login to web app: https://app.fing.com/ On the top Right Corner, there is an export function which will provide you CSV format to export all devices. To export on the Mobile […]